THE MOST VALUABLE RESOURCE

Five Main Resources
1. Physical
• Personnel
• Material
• Machines
(including facilities and energy)
2. Conceptual
• Money
• Information (and data)

How Resources are Managed
• Acquire
• Assemble, or prepare
• Maximize use
• Replace


Factors Stimulating Interest in Information Management
1. Increasing complexity of business
– International economy
– Worldwide competition
– Increasing complexity of technology
– Shrinking time frames
– Social constraints
2.Improved computer capabilities

Who are the Users?
• Managers
• Nonmanagers
• Persons & organizations in the firm’s environment

Where Managers are Found
• Various management levels
• Various functional areas of the firm

Levels of Managers
• Strategic planning
• Management control
• Operational control

The Influence of Management Level on Information Source

The Influence of Management Level on Information Form

What Managers do Fayol’s Functions

Managers Can Be Found on All Levels and in All Functional Areas of the Firm

What Managers do Mintzberg’s Roles
1. Interpersonal roles
– Figurehead
– Leader
– Liaison
2. Informational roles
– Monitor
– Disseminator
– Spokesperson
3. Decisional roles
– Entrepreneur
– Disturbance handler
– Resource allocator
– Negotiator

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